Monarch.Number_6 said:I've just about had my fill of Microsoft products, and I can't find a brand of PC notebook that people don't complain about.
Glub glub. Glub? Glub! Glubglubglubglub...Friday said:Okay, TJ, we've been buds until now.
However, you're gonna hafta keep your mouth shut. Or find yourself at the bottom of the East River wearing see-ment shoes.
Catch my drift, there?
When I had to send my iBook in to be repaired, there was a 2 day turnaround from the time I mailed it in, to the time it was mailed back to me. AppleCare even sent the box for the laptop to be mailed in. All I had to do was pack it. They picked it up, and dropped it off.TJHairball said:There are some complaints that can be made about their service habits (they have a tendency to ship slow, their customer service guys are often slow to reply) but I haven't heard any (or had any) about their hardware, everybody compliments me on how pretty my laptop looks, and they have great prices.
The Question said:After one call to Customer Care, though, I had a brand new unit within 3 days.
The Question said:I may consider trying Linux again myself, though not SuSE. I don't know what the problem was, but every single installation method I tried -- sequential CDs, DVD or FTP -- resulted in a horribly stuffed boot loader that wouldn't perform its function correctly more than once. And that was on top of the lack of hardware support for my wireless router and sound card. One of those things I might learn to live with (none too happily, mind) but not both.
And so far, my only complaint with Dell, which they quickly and politely resolved, has been with the television I bought from them. After running beautifully for 7 months, it simply stopped working altogether. After one call to Customer Care, though, I had a brand new unit within 3 days.