Oh, and I've said this before:  Hotmail.  Hotmail was great, because in the days of dial-up and land lines, you'd get your e-mail address from your ISP.  So every time you moved you changed your ISP (and phone number) (That sounds so surreal after close to a generation with cell phones and broadband.)  Anyway, they Hotmail came along and it was great.  You had a permanent e-mail address.  You could link it to Outlook or Thunderbird for a mail client interface or you could just use the Web-based interface.  Then Microsoft bought to take out the competition it was giving its own products--and proceeded to enshitify it.  Eventually they started calling it "Outlook" and even changed the URL.  So I still have a @hotmail address, but it is now on outlook.com (or whatever the URL is).
The other funny thing:  You know how, sometimes you remember something being really really good and then you get to experience it and are shocked by how shitty it turns out it was--it was just better than anything else you'd used at the time?  Once I wondered if maybe Hotmail was like that, so I Googled screencaps of the old interface and I was wrong.  1998 Hotmail was fucking amazing.  No ads and all the features something like Outlook or Thunderbird had.  It was basically Outlook Web Access for free.