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Oh, Great Mac Guru!

Friday

Bazinga!
Ishy! I need your help, dude!

I recently sent my laptop in to get repaired. It came back in excellent condition, but I don't understand what the invoice said was repaired. It was all covered under warranty, just so you know.

I know I received a new keyboard, to replace the one with the missing keys due to that run-in with airport security awhile back. But what do these mean:

FLEX-CRT assy HDD
Kybd assay
PCBA MLB 1.0 GHZ
Subassay, DC-In
I/O Bezel Assay
DA Toshiba Pluto 4200RPM 40 GB

Huh?

I've been on hold with Apple for the past hour, but no one's picking up. So, tell me, Wise One...what did they do to my baby?

Oh, and I have no idea how to connect my external hard drive back to this computer. When I hook it up, I get the icon on my desktop, but nothing shows up in iTunes. I'm hesitant to play with it, because I'm afraid of erasing all 279 GB of music. If that happened, I wouldn't be responsible for my actions. ;)

Help me, O Mac Guru! :D
 
If the drive is showing up on your desktop, then you should be able to go into the iTunes preferences, and in the Advanced tab, check to see where iTunes is looking for your music library. You may have to re-point it to the "iTunes Music" folder on your external drive.

Anytime an external drive is used as the default library location (which I do as well), if iTunes is opened when the drive is off or disconnected, it automatically reverts to the default Library location for iTunes on your hard drive to look for songs/files.
 
Ugh. Thanks, Eggs, but that didn't work. But I did discover that everything I thought I lost forever is in the hard drive...most notably my Clay videos. :D

This is gonna take awhile. Sigh.
 
IT'S A SIGN FROM GOD!

So, can you open the drive icon on the dektop? Does it look like an empty window? Was it partitioned? Do I have a clue what I'm asking? ;)
 
Now why does this thread look all funky? It looks like the quick reply box is embedded in the rest of the thread. very odd.

Anyway, when I open the icon, I see a file that says it's only 7.27 GB. It includes various applications and stray South park videos, along with a file called Music Archive. But that can't be because my Archive is almost 300 GB, not 7.27.

I fear I hopelessly fucked up the files, never to be repaired again. In other words...

I'm fucked, aren't I?

As for partitioning, I barely know what that is. I didn't set up the drive, so it could be, I don't know. How do I find out?

Yes, people, I'm a computer 'tard! I admit it! :(
 
I just fixed it, but yes, that's a vulnerability in the karma code we're working on. There was an announcement in QSF the other day asking not to use smilies in comments while we keep comments turned on.
 
As for your drive...phew! Yeah, sounds kinda fucked! :D

Do you have Norton System Works or a similar disk utility to play with till Ish shows up? ;)
 
Eggs Mayonnaise said:
As for your drive...phew! Yeah, sounds kinda fucked! :D

Do you have Norton System Works or a similar disk utility to play with till Ish shows up? ;)
No, I don't. And I honestly don't know what I could have done to the external HD. I really think it's just a matter of installing software, or putting files in the right place.

I hope....I hope...I hope.....

I can see the files through iTunes, I just can't access them.

Ugh.
 
Not a clue what's going on with your external drive...it shouldn't have been affected by anything at all, so chances are the data's still there and the machine just isn't seeing it for whatever reason.

As for the invoice, I'll take a few shots in the dark while waiting for Isch to show up.

FLEX-CRT assy HDD - I think that's the flexible contact piece under your keyboard.

Kybd assay - New keyboard.

PCBA MLB 1.0 GHZ - Hmmm. New processor?

Subassay, DC-In - Probably the power supply board, including the adapter jack.

I/O Bezel Assay - No clue.

DA Toshiba Pluto 4200RPM 40 GB - New hard drive?
 
Fuck. I'm always late to the party when I'm needed.

Nothing is fucked here. Everything will be fine - we just have to figure it out.

So let's review:

Repairs made:



FLEX-CRT assy HDD - looks like they reassembled the hard drive carridge
Kybd assay - this is your keyboard rebuild
PCBA MLB 1.0 GHZ - logic board replacement - you've got a 1.0GHz Powerbook G4, right?
Subassay, DC-In - they replaced the powerplug
I/O Bezel Assay - they also replaced the I/O panel (all the little ports in the back)
DA Toshiba Pluto 4200RPM 40 GB - and it looks liek they replaced the hard drive too.
 
Now regarding iTunes... so I'm to understand you had all of your music on your external drive previous to the repair?

When you double click on the external drive's icon on the desktop, what do you see in the Finder window that populates? You can even list the folders if you want, but we're looking for "iTunes Music" - anything with iTunes in it.
 
Ishcabittle said:
Now regarding iTunes... so I'm to understand you had all of your music on your external drive previous to the repair?

When you double click on the external drive's icon on the desktop, what do you see in the Finder window that populates? You can even list the folders if you want, but we're looking for "iTunes Music" - anything with iTunes in it.
Ishy's here. Now I know everything will be okay. :D ;)

Damn, they really did an overhaul on this thing, didn't they? Yeah, I have an iBook G4.

While looking at the finder window, I see nothing with "Itunes" in it. This is what I see:

812 - Stupid Spoiled Whore Video Playset.avi
Previous Systems
Music Archive
Firefox
Applications
Library
Various Artists
User Guides And Information
01-the_real_thing.prev.mp3
903 - Wing.avi
Printer Stuff
I Wish I Knew
Users
614 - The Death Camp of Tolerance.avi
708 - South Park Is Gay.avi
Previous System 1

Music Archive is probably what I want, but it's not complete.

I'm sooooo confused.
 
Okay, that's the root folder of your internal drive. We want the external drive... would you mind posting a screenshot?

Press apple-shift-3 and a file called "Picture 1" will appear on your desktop. Point your browser to http://xs.to and upload that file (they will complain about the space in the filename, just rename the file to "Picture1").

Silly question, but how are you connecting your external drive? Is the drive connected to the iBook and powered on?
 
That "Library" folder looks suspicious...is it set up like a HD Library folder? That's where the iTunes library would be...



EDIT: Oh.
 
Oh, and yes. All my music was on my external HD. I wanted to keep my internal HD as free as possible. For what, I don't know. More Clay, perhaps. LOL
 
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